Last updated: July 2026
These terms and conditions govern your use of the Mystic Hollow website and the purchase of products from us. By using our website or placing an order, you agree to these terms in full.
Mystic Hollow is a UK-based trading card game retailer. Contact: mystichallowshop23@gmail.com.
You must be at least 18 years old to place an order, or have the consent of a parent or guardian. By placing an order, you confirm you meet this requirement.
All prices are shown in GBP (£) and include UK VAT where applicable. We reserve the right to change prices at any time. Product images are for illustrative purposes — actual product may vary slightly from images shown.
We make every effort to ensure product descriptions are accurate, but we do not guarantee they are error-free. In the event of a pricing error, we will contact you before processing your order.
By placing an order you are making an offer to purchase. We reserve the right to decline any order at our discretion. Your order is confirmed once you receive an order confirmation.
All payments must be made in full at the time of ordering. We accept major credit and debit cards. Payment details are processed securely and are not stored by us.
UK orders: £4.99, typically 2–4 business days. International orders: £12, typically 7–14 business days. Delivery times are estimates and not guaranteed.
Risk of loss passes to you upon delivery. If an item is lost in transit, contact us and we will investigate with the courier.
Please see our full Returns & Refunds policy for details on how to return items and your rights as a consumer.
All content on this website, including text, images, logos, and design, is owned by or licensed to Mystic Hollow. You may not reproduce, distribute, or use our content without prior written permission.
Pokémon, Yu-Gi-Oh!, Magic: The Gathering, One Piece, and Lorcana are trademarks of their respective owners. Mystic Hollow is an independent retailer and is not affiliated with or endorsed by those trademark holders.
To the maximum extent permitted by law, Mystic Hollow will not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our total liability to you will not exceed the amount paid for the products in question.
Nothing in these terms excludes liability for death or personal injury caused by negligence, or any other liability that cannot be excluded by UK law.
These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. Material changes will be communicated on the website. Your continued use of Mystic Hollow after changes constitutes acceptance of the updated terms.
If you have any questions about these terms, please contact us.