Quick answers to common questions
UK orders are £4.99 standard shipping. International orders (outside the UK) are £12 flat rate.
UK orders typically arrive within 2–4 business days. International orders vary by destination — usually 7–14 business days.
Yes! We ship worldwide. Simply select your country at checkout and the international shipping rate of £12 will be applied.
Once your order is dispatched you'll receive a confirmation email with tracking information. You can also view your orders in your Account page.
Contact us as soon as possible at mystichallowshop23@gmail.com. We process orders quickly, so we can't guarantee changes once it's been dispatched — but we'll do our best to help.
Absolutely. Every product is 100% authentic and sourced directly from verified UK distributors. We do not sell proxies, fakes, or unofficial products.
All single cards are listed with their condition clearly stated in the product description — Near Mint (NM), Lightly Played (LP), or Moderately Played (MP). We photograph cards accurately.
Yes! Use our Card Search to find any card in the TCG database and get in touch via the Contact page. We'll do our best to source it.
We accept returns on sealed products within 14 days of receipt, provided they are unopened and in their original condition. Single cards are non-returnable unless they arrived damaged or not as described. See our full Returns & Refunds policy.
We're sorry to hear that! Please email us at mystichallowshop23@gmail.com within 48 hours of receiving your order with photos of the damage and your order number. We'll sort it out straight away.
Once your return is received and inspected, refunds are processed within 5 business days and will appear on your original payment method within a further 3–5 working days depending on your bank.
Yes, you'll need to create a free account to place an order. This lets you track your orders and manage your wishlist. Create an account here.
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. All transactions are processed securely.
Still have a question? Get in touch with us →